The Background

Services

UX - Web Application - Website Design

Industry

Transportation

View Website

Airport Bus Dandenong provides affordable transportation service from various pickup locations to Melbourne airport.

Their requirement was to build a website primarily focusing on a booking form that will let the customers easily book and pay for tickets. The form needs to be very flexible and interactive. The backend features should enable the client to edit the form database and send automated notification emails. Additionally, the client wanted their website to have a clear presentation of all the information that a customer looking for a pickup service can easily find.

Featured Works

Our Approach

We built a flexible and user-friendly booking form which is the main feature of this site. Our UX team researched on customer behaviour to come up with the exactly right functionalities and design of the form. The integrated payment gateway lets the customers pay directly form here.

Our team developed self-manageable backend features so that the client can edit important elements of the form without any expert help. It is possible to get the number of bookings, edit the seat number, fear and location. If 90% seats get booked the client gets an automated email. Moreover, the site sends confirmation message in PDF format upon successful booking and generates unique reference code for managerial ease.

Key Features

  • Custom designed search engine friendly website
  • Interactive booking form that lets the users book and pay for reservations
  • A flexible backend that lets the client edit location and booking charge
  • Automatic confirmation and notification email generation
  • Integration of required payment gateway

The Impact

Since launching the site the Airport Bus Dandenong started to get online reservations which greatly increased their customer number. The web app like form and clear presentation of the website boosted their business to a great degree.

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