Steritech

Steritech is a leading provider of sterilisation and decontamination services in Australia. Their digital treatment and order management system streamlines client requests, automates workflows, and ensures compliance.

Industry

Biosecurity & Sterilisation

Solution

Custom Web Application

Location

Australia

Project Overview

Steritech, a family-owned company with over 40 years of experience, is one of the most trusted sterilisation and decontamination service providers in the Asia-Pacific region. It is renowned for serving industries such as agriculture, fresh produce, medical products, and pet supplies. Steritech combines cutting-edge technology with a client-focused approach. Their mission is to protect products, maintain safety standards, and empower clients to expand globally.

Project Brief

Steritech needed a robust platform to manage complex sterilisation and decontamination operations.

The project focused on creating a system that could handle multiple service types, support client and staff workflows, automate order management, track shipments, and maintain strict compliance with biosecurity regulations.

Key requirements included:

Our Solution

We built a Digital Treatment & Order Management System with dedicated portals for clients, staff, and administrators, featuring role-based access and secure, customisable permissions. The Exsited-powered backend automates Steritech’s order workflows, integrates with Microsoft Business Central, and handles both irradiated and non-irradiated pallets with dynamic commodity and temperature management.

The system enforces industry-standard validations, ensures compliance, and generates custom PDFs for ICA-55 and export summaries. Overall, it streamlines operations, reduces errors, and provides real-time order tracking for clients and staff.

Tools and Technologies

Frontend

Backend

Synchronisation Application

ERP Integration

Product’s key features

Dedicated portals for Exsited users

Advanced backend workflows

Real-time order tracking and status updates

Industry-standard validation engine

Automated handling of irradiated and non-irradiated pallets

Dynamic commodity and temperature management

Role-based access control with customisable permissions

The Impact

Faster turnaround for clients

Real-time order updates, integrated workflows, and Business Central synchronisation helped staff move orders through the treatment cycle more efficiently, improving service speed for clients.

Improved internal collaboration

Centralised portals allowed Exsited users, staff, and admins to work from the same system, making communication clearer and reducing back-and-forth between departments.

Better visibility across operations

From commodity details to temperature rules and shipment status, the platform gave Steritech complete visibility over every stage of the sterilisation process.

Steritech’s Digital Treatment & Order Management System demonstrates the perfect combination of advanced technology and operational efficiency, supporting the company’s mission to protect products, clients, and global business growth.